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Our retainers and night guards are trusted and endorsed by dental professionals for their quality, comfort, and effectiveness.
Orthodontist
"I spent years in and out of dental offices and did not receive the care I deserved. I have a lot of compassion for patients whose teeth are in less-than-stellar condition due to trauma or neglect. I want to make sure every single one of them has a good experience while I help restore their health and appearance."
General Dentist
"Dr. Santwani looks forward to helping her patients achieve a confident, straighter smile with NewSmile Clear Aligners."
Once you approve, our team begins making your custom retainers or custom night guard from your at-home impressions. You’ll receive an order confirmation, then a tracked shipment when it leaves the lab. No clinic visit—everything is handled online in the United States.
We ship nationwide in 2–4 business days (contiguous U.S.) with tracked delivery. You’ll get a tracking link by email/SMS as soon as your package is scanned by the carrier. (AK/HI typically 3–7 business days.)
If you request to have your retainer or night guard shipped outside of the United States, there will be an additional charge that will depend on your destination location.
Contact NewSmile Support immediately. If fabrication hasn’t started, we may be able to update or cancel at no charge. After production begins, changes may require a remake fee. Address updates are free until a label is printed; we’ll resend a new tracking link.
You’re covered by our 30-Day Perfect Fit Guarantee in the U.S.—send fit photos and we’ll guide an adjustment or remake it free. We provide prepaid U.S. return labels for any refit to make the process simple.
We keep your digital molds on file for quick U.S. reorders—no new impressions unless your teeth change. Plan to replace retainers about every ~6 months to keep the fit tight; replace a 2.0 mm night guard depending on grinding. HSA/FSA eligible; cleaning with Petal Cleaning Pods that abrasive tablets or use our Petal Ultrasonic Cleaner 2–3×/week keeps devices clear and fresh.