NewSmile vs. Smileie: A Comparison of Clear Aligner Options

April 03, 2025

Clear aligners have become a popular alternative to traditional metal braces, offering a more discreet and comfortable way to straighten teeth. NewSmile and Smileie are two key players in the clear aligner market, each offering unique features and benefits. While both focus on providing affordable, at-home teeth straightening solutions, they differ in areas such as pricing, treatment options, customer service, and payment plans. Understanding these differences can help you decide which option is best suited for your smile.

Cost Comparison

Pricing plays a significant role in choosing a clear aligner provider. Below is a comparison of the main aligner plans from NewSmile and Smileie:

Feature	NewSmile	Smileie
All-Day Aligners	One-time payment or monthly payment plan for 36 months (US), 24 months (Canada)	One-time payment or monthly payment plan for 12 months
Night Aligners	One-time payment or monthly payment plan for 36 months (US), 24 months (Canada)	One-time payment or monthly payment plan for 12 months
Treatment Duration	Varies by case; typically 4–6 months (All-Day), 8–10 months (Night)	Varies by case; typically 4–6 months (All-Day), 6–8 months (Night)
Inclusions	Impression Kit, Treatment Preview, Aligners, Whitening Foam, Free Shipping	Impression Kit, Aligners, Retainers, Whitening Foam, Free Shipping
Retainer Subscription	Optional Annual Subscription	Included

Both NewSmile and Smileie offer flexible payment plans, with NewSmile providing an extended payment term of up to 36 months in the U.S. and 24 months in Canada. Smileie offers a 12-month payment plan for both All-Day and Night Aligners, which results in higher monthly payments but may appeal to those looking for a quicker payment option.

Treatment Duration

The length of treatment varies depending on the individual’s case and how consistently the aligners are worn.

NewSmile: The typical treatment duration is 4 to 6 months for All-Day Aligners and 8 to 10 months for Night Aligners.
Smileie: Treatment usually lasts 4 to 6 months for All-Day Aligners, with Night Aligners generally taking 6 to 8 months.

The treatment timeline is influenced by the complexity of your dental needs and how often you wear your aligners.

Inclusions

Both companies include essential items in their treatment packages, though some differences may influence your choice:

NewSmile: Includes an Impression Kit, Treatment Preview, Aligners, Whitening Foam, and Free Shipping.
Smileie: Includes an Impression Kit, Aligners, Retainers, Whitening Foam, and Free Shipping.

Smileie’s inclusion of both a retainer and Whitening Foam ensures you can maintain your results and brighten your smile during treatment. NewSmile also offers Whitening Foam as part of its package, alongside an optional retainer subscription.

Customer Service and Support

NewSmile offers customer support Monday to Friday, from 9:30 am to 4:30 pm (PST), and is closed on weekends and statutory holidays. Smileie’s customer service hours may vary, and they provide various ways to reach support through online channels. Both companies aim to offer prompt assistance, but NewSmile’s clear customer support hours might provide more predictable communication.

Both NewSmile and Smileie offer effective and affordable at-home teeth straightening solutions. NewSmile stands out with its comprehensive treatment package, including Whitening Foam and an optional retainer subscription, along with longer payment terms. Smileie offers a more straightforward package with both retainers and Whitening Foam included and competitive pricing options.

For those who prefer a treatment plan that includes whitening and a retainer subscription for long-term maintenance, NewSmile could be the better fit. However, Smileie might appeal to those looking for a simpler and potentially more affordable option with a 12-month payment plan.

Ultimately, your decision will depend on your personal preferences, budget, and desired treatment features.